+91 8920170626
sales@oasisdialerservices.com

USA No. 1 Bulk SMS Platform

Increase sales and customer satisfaction with smarter SMS campaigns, instant Reply, notifications, award-winning bulk
SMS Blaster services.

Rated 4.8/5 on Trustpilot

USA No. 1 Bulk SMS Platform

Increase sales and customer satisfaction with smarter SMS campaigns, instant Reply, notifications, award-winning bulk
SMS Blaster services.

Rated 4.8/5 on Trustpilot

USA No. 1 Bulk SMS Platform

Increase sales and customer satisfaction with smarter SMS campaigns, instant Reply, notifications, award-winning bulk
SMS Blaster services.

Rated 4.8/5 on Trustpilot

Benefits of call forwarding solution

Less manual effort

Eliminate the need for agents to manually hand over the phone to another agent/department.

Faster resolution

Calls are forwarded to the concerned department directly directly basis the caller’s input in IVR menu.

Mobility in working

Agents are free to attend calls anytime, anywhere as the calls are forwarded directly to their phones.

Multiple parallel calls

With a centralized virtual phone number, your team can attend multiple calls at the same time.

MIVR menu

Calls are routed to the concerned department directly basis the callers’ input in keypad menu.

24*7 availability

With call forwarding on mobile phones, agents can attend customer calls even after working hours.

Call forwarding for streamlined customer communication

Automatic call forwarding

Calls coming at your virtual phone number are automatically forwarded to any of the mapped agents’ phone numbers. This facilitates your team to attend multiple calls simultaneously and reduces the chances of missing any customer call. Forwarding calls on agents’ mobile phones also eliminates the dependency on fixed landline systems to attend calls and brings mobility in the team working.


Conditional call forwarding

Incoming calls at your virtual business number are also forwarded as per different situations. Basis the customers’ input in the IVR menu, calls are forwarded to the concerned department. Also, they can be forwarded to different agents during office hours and after office hours or holidays. This brings automation and efficiency in your customer call management.

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Frequently Asked Questions

info@oasisdialerservices.com
+91 89201 70626